Old Navy’s hollow apology
February 4, 2008, 11:18 am
Filed under: diary | Tags: , , , ,

Dear Tracy,

Thank you for your e-mail regarding our Women’s Plus line.  After much
evaluation, and as difficult a decision as it was, we have removed the
Women’s Plus line from all of our Old Navy stores.  Please accept our
sincere apologies for any disappointment this may cause you.  However,
we continue to carry Women’s sizes 1-20 in our stores.

Although we no longer carry Women’s Plus in any of our stores, the
complete line is still available on our website at oldnavy.com.  You can
place an order on the web or by calling 1-800-OLD-NAVY, option one.  Our
online representatives are available 24 hours a day to assist you with
questions or order placement.  In addition, you can return Women’s Plus
items by mail for free.

We hope this information is helpful and look forward to shopping with
you soon.

Sincerely,

Adam
Customer Service Consultant


2 Comments so far
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Old Navy can suck it.

And your new bloggie look is beautiful!

Comment by carepear

Hey! I’m lovin’ Omar wtih his new scrumptious looking logic board!

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